People & Workplace Skills

Develop confident, high-performing teams with courses in communication, customer service, conflict resolution, teamwork, equality and personal effectiveness.

  • Awareness of Modern Slavery

    Awareness of Modern Slavery

    £5

    Gain awareness of modern slavery, its types, and how to identify victims. Understand the law and reporting methods—enrol now to help combat exploitation!

  • Awareness of Sexual Harassment in the Workplace for Managers

    Awareness of Sexual Harassment in the Workplace for Managers

    £5

    Our new HOT Lite e-learning course, Awareness of Sexual Harassment in the Workplace for Managers, is a focused micro-teach course that equips managers with essential knowledge to prevent and address sexual harassment.

    This interactive course covers key legislative responsibilities, offering practical steps to create a safe and respectful workplace. With multi-device compatibility, it’s a time-efficient way to ensure managers are fully prepared to promote dignity for all employees.

  • Communication

    Communication

    £5

    Is everyone on the same page? Effective communication is integral to a positive company culture and business success. Ensure everyone in your organisation understands the importance of good communication with this online Short Course.

  • Customer Service Level 2

    Customer Service Level 2

    £25

    Packed with engaging and interactive content this online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care.

  • Design Thinking for Business and Management

    Design Thinking for Business and Management

    £10
    • 100% Online Training
    • CPD Certified
    • Assessment retakes at no extra cost
    • Access Anywhere
    • Same-day digital certificate
    • Full Audio Voiceover
    • Developed by Professionals
    • CPD Points: 3
  • Equality and Diversity

    Equality and Diversity

    £5

    What is meant by equality and diversity? Find the answer to that, and more, in just 30 minutes with this Short Course that can be completed online.

  • Managing Conflict

    Managing Conflict

    £5

    Nobody likes conflict, but from time to time it happens. Equip your staff with the skills and confidence to effectively manage conflict situations in under an hour.

  • Self-Awareness and Personal Development

    Self-Awareness and Personal Development

    £5

    Understanding your emotions, strengths and weaknesses and creating a personal action plan can help you flourish. Complete this Short Course, and find a new confidence and awareness in just 30 minutes.

  • Stress Management

    Stress Management

    £5

    Do you know the difference between positive and negative stress? Understand what stress is, the common stressors and causes, and the various strategies to manage work-related stress through this 30-minute online course

  • Team working

    Team working

    £5

    Teamwork makes the dream work! Working as a team, building relationships and effective communication are vital skills. This 30-minute, online Short Course is designed to equip your staff with the skills to ensure effective teamwork.